Product Care

Snuz provides a high level of quality and care into our manufacturing process. Our goal for each of our hand crafted bedding products is to maximize your comfort and to help you enjoy a restful and rejuvenating sleep for as long as possible. Please pay close attention to the product care guide in order to help maximize the performance of your new purchase!

With recent advancements in manufacturing practices in the bedding industry, the ability to prolong the lifespan of these products has greatly increased. Still, the time-honored tradition of rotating and flipping your mattress will help in keeping your investment secure for many more years to come. Body impressions are normal in quality bedding. Impressions indicate that the upholstery layers are conforming to your body’s individual contours. These are not structural defects, but normal
occurrences in the superior performance of the mattress.

Impressions are going to be more noticeable on King and Queen sizes.

  • To equalize impressions, rotate your mattress end to end regularly every two weeks for the first three months of use and every two months thereafter. Single-sided mattresses will not need to be turned over. If you own a double-sided mattress, rotate and flip your mattress once every two weeks for the first three months of use, then once a quarter thereafter. Rotate the box spring / foundation once every six months to extend set life. If your mattress shows signs of body impressions before scheduled rotations, change the schedule so you will always be sleeping on a comfortable surface.

PROPER SUPPORT::

  • Important! Use of a matching Snuz FR-Certified box spring unit/foundation and a proper frame with center support is required. Due to the abundance of inferior low quality foundations and box spring units in the market, we do NOT recommend using a different brand. Our mattresses are designed to be used specifically with a Snuz box spring or foundation and using our mattress with a foundation or box spring manufactured by any other company VOIDS the warranty.
  • Your mattress set requires a high quality frame with a rigid center support for full, queen and king size to insure longevity. Full and queen requires a frame with a center support that has a fifth leg touching the floor for optimal support. Bed rails must have atleast 10 wooden slats, and in general must be a solid platform. A bed base with three steel cross supports must be used. These options meet the warrant requirements. As for king size sets, they should be placed on rigid frames or rails that have a rigid center rail and a minimum of six legs that reach the floor to meet the warranty requirements.
  • A quality mattress protector is highly recommended to act as a barrier against daily wear and tear. Stains, burns, or abuse of the mattress or foundation will void your warranty